Remaining True to Our Roots: Our Story

Every business has their story. Whether it started in a garage like the tech juggernaut Microsoft, or stemmed from a research project like Google, a business’ start up lays the foundation of what it will become. For Precision Glass Services, it started with a dream.

Precision Glass Services started as a dream to own a small business rather than taking a position in the corporate world. With the drive to achieve that dream, owner Tim Wilcoxen opened up shop on May 15, 1991. This full line glass company started with just three employees, but offered many of the same services it does today. Those include custom cut glass, residential and commercial replacement glass, shower doors, and more.

Precision Glass Services believes in the same values that the company was founded on. The most important value of all is customer service. Without satisfied customers, a small business cannot last for nearly three decades and counting. This is one of the biggest reasons that Kansas City trusts us as the go-to source for their glass needs.

We aim to treat customers as we would want to be treated- with respect and by being attentive to their wants and needs. We make appointments with each person interested in our glass services and products to make sure we perfectly execute the vision they have in their head. This one-on-one attention solidifies our relationship with the customer and ensures they leave feeling completely confident in our company.

Precision Glass Services has grown to 11 employees, so we still embody what it means to be a small business. From the first face you see when you enter our showroom to those that actually create the product, our small team is dedicated to making Precision Glass Services the best it can be. 

Over the last three decades, our company has grown but still remains true to its roots. Valuing the customer and our team are two important reasons why we are still Kansas City’s number one source for glass services and products. If you are interested in learning more, contact us today or stop by our showroom and meet our team, including our office pup Libby.